Helpin self-hosts an Intercom/Linear-style workspace where AI agents answer customers and turn bug reports into pull requests.
Yes, Helpin is open source under the AGPL-3.0-only license.
Helpin has a free tier plus paid plans. The open-source version can be self-hosted with no license cost; you pay only for your own infrastructure.
Yes, Helpin can be self-hosted (the source is available under the AGPL-3.0-only license).
Open-source alternative to Intercom, Fin, and Linear: support, project tracking, CRM, meetings, and docs in one self-hosted workspace. The pitch is AI agents with access to billing, logs, code and history that answer customer questions, keep docs updated, and turn bug reports into pull requests — you start by approving its replies, then switch to auto-reply once you trust it.
A founder running support on Intercom, project tracking on Linear, a CRM, and docs on Mintlify is paying four separate per-seat bills for tools that mostly move the same customer context between them. Helpin's bet is that one self-hosted workspace with AI agents wired into all four surfaces replaces the stack, not just one tool in it. The honest read: only 10 stars so far against a large commit history is a real-traction flag, not a dealbreaker — the license and functionality are verifiable even when the audience isn't big yet. AGPL-3.0 on the core means your modifications have to be shared back if you run it as a network service for others, and the enterprise directories are paid, so scope what you actually need before treating "open source" as "free for every feature."