# Helpin

> Updated 2026-10-08 · type: tool · category: chat-helpdesk · status: active · rev 1

Helpin self-hosts an Intercom/Linear-style workspace where AI agents answer customers and turn bug reports into pull requests.

- Open source: yes (AGPL-3.0-only)
- Self-hostable: yes
- Pricing model: freemium
- Best for: A founder or lean team running support, light project tracking, CRM and docs across several SaaS tools who wants one self-hosted workspace instead, and is comfortable with AGPL-3.0 copyleft on the core.
- Last verified: 2026-10-09

- **Canonical:** https://gtmstacker.com/registry/tool/helpin/
- **Source:** [github · helpin-ai/helpin](https://github.com/helpin-ai/helpin)
- **Tags:** chat-helpdesk, crm-sales, project-ops, ai-agents, self-hostable
- **Repository:** https://github.com/helpin-ai/helpin

## Is Helpin open source?

Yes, Helpin is open source under the AGPL-3.0-only license.

## How much does Helpin cost?

Helpin has a free tier plus paid plans. The open-source version can be self-hosted with no license cost; you pay only for your own infrastructure.

## Can I self-host Helpin?

Yes, Helpin can be self-hosted (the source is available under the AGPL-3.0-only license).

## Alternatives & related

- [Octop](https://gtmstacker.com/registry/tool/octop/)


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Open-source alternative to Intercom, Fin, and Linear: support, project tracking, CRM, meetings, and docs in one self-hosted workspace. The pitch is AI agents with access to billing, logs, code and history that answer customer questions, keep docs updated, and turn bug reports into pull requests — you start by approving its replies, then switch to auto-reply once you trust it.

## Provenance

- AGPL-3.0-only core, Apache-2.0 SDK/widget packages, commercial Helpin Enterprise License on `ee/` directories — independently WebFetch-verified on the repo 2026-10-09 (github.com/helpin-ai/helpin).
- Surfaced via the 2026-10-08 OSS X pull (maker's own launch thread, 63.5k views, 364 likes, 105 reposts) plus an amplification repost.
- Curated from the GTM Stacker signal registry (2026-10-09 pass); license independently verified 2026-10-09.

## Why it matters for a GTM stack

A founder running support on Intercom, project tracking on Linear, a CRM, and docs on Mintlify is paying four separate per-seat bills for tools that mostly move the same customer context between them. Helpin's bet is that one self-hosted workspace with AI agents wired into all four surfaces replaces the stack, not just one tool in it. The honest read: only 10 stars so far against a large commit history is a real-traction flag, not a dealbreaker — the license and functionality are verifiable even when the audience isn't big yet. AGPL-3.0 on the core means your modifications have to be shared back if you run it as a network service for others, and the enterprise directories are paid, so scope what you actually need before treating "open source" as "free for every feature."