Freescout — open-source Chat Helpdesk

Updated 2026-09-03 · tool · Chat Helpdesk · rev 1 · structured JSON

OSS alt to Zendesk; ~4465 stars; via openalternative.co

• Open source: yes (AGPL-3.0)
• Self-hostable: yes
• Pricing model: free
• Best for: Organizations seeking a self-hosted, privacy-respecting help desk comparable to Zendesk or Help Scout.
• Last verified: 2026-09-04

Is Freescout open source?

Yes — AGPL-3.0-licensed.

How much does Freescout cost?

It is free to use.

Can I self-host Freescout?

Yes — it can be self-hosted.

• Source: github · github.com/freescout-helpdesk
• Repository: https://github.com/freescout-helpdesk/freescout

See other open-source Zendesk alternatives.

More Chat Helpdesk in the registry.