# Zammad

> Updated 2026-09-03 · type: tool · category: chat-helpdesk · status: active · rev 1

OSS alt to Zendesk; ~5834 stars; via openalternative.co

- Open source: yes (AGPL-3.0)
- Self-hostable: yes
- Pricing model: freemium
- Best for: Organizations managing multi-channel customer support seeking an open-source helpdesk alternative.
- Last verified: 2026-09-04

- **Canonical:** https://gtmstacker.com/registry/tool/zammad/
- **Source:** [github · github.com/zammad](https://github.com/zammad/zammad)
- **Tags:** chat-helpdesk, chat-bots-helpdesk
- **Repository:** https://github.com/zammad/zammad

## Is Zammad open source?

Yes — AGPL-3.0-licensed.

## How much does Zammad cost?

It has a free tier plus paid plans.

## Can I self-host Zammad?

Yes — it can be self-hosted.


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OSS alt to Zendesk; ~5834 stars; via openalternative.co