Fider — open-source Chat Helpdesk

Updated 2026-09-03 · tool · Chat Helpdesk · rev 1 · structured JSON

OSS alt to Featurebase; ~4458 stars; via openalternative.co

• Open source: yes (AGPL-3.0)
• Self-hostable: yes
• Pricing model: freemium
• Best for: Product teams and organizations collecting customer feedback on feature requests and product improvements.
• Last verified: 2026-09-04

Is Fider open source?

Yes, Fider is open source under the AGPL-3.0 license.

How much does Fider cost?

Fider has a free tier plus paid plans. The open-source version can be self-hosted with no license cost; you pay only for your own infrastructure.

Can I self-host Fider?

Yes, Fider can be self-hosted (the source is available under the AGPL-3.0 license).

• Source: github · github.com/getfider
• Repository: https://github.com/getfider/fider

See other open-source Featurebase alternatives.

More Chat Helpdesk in the registry.