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      "title": "aiogram",
      "description": "~5800 stars; complements python-telegram-bot, Telethon; Official Bot API framework (FSM, middleware, magic filters). Auth via bot token. No ToS risk. Complementary alt to python-telegram-bot.",
      "one_liner": "~5800 stars; complements python-telegram-bot, Telethon; Official Bot API framework (FSM, middleware, magic filters). Auth via bot token. No ToS risk.…",
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      "title": "AnythingLLM",
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      "title": "bolt-python (Slack Bolt)",
      "description": "~1300 stars; complements python-slack-sdk; Official Slack Bolt framework (Events API, Socket Mode, slash commands). Auth via bot/app tokens + OAuth. No ToS risk.",
      "one_liner": "~1300 stars; complements python-slack-sdk; Official Slack Bolt framework (Events API, Socket Mode, slash commands). Auth via bot/app tokens + OAuth. No ToS…",
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      "title": "Cossistant",
      "description": "OSS alt to Intercom; ~710 stars; via openalternative.co",
      "one_liner": "OSS alt to Intercom; ~710 stars; via openalternative.co",
      "category": "chat-helpdesk",
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      "title": "discord.py",
      "description": "~16100 stars; complements serenity; Official Discord bot API wrapper. Auth via bot token. No ToS risk for bots (self-botting user accounts IS banned - don't). Proper rate limiting built in.; via ossinsight.io, GitHub cross-ref",
      "one_liner": "~16100 stars; complements serenity; Official Discord bot API wrapper. Auth via bot token. No ToS risk for bots (self-botting user accounts IS banned - don't).…",
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      "url": "https://gtmstacker.com/registry/tool/fider/",
      "title": "Fider",
      "description": "OSS alt to Featurebase; ~4458 stars; via openalternative.co",
      "one_liner": "OSS alt to Featurebase; ~4458 stars; via openalternative.co",
      "category": "chat-helpdesk",
      "tags": [
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      "title": "Freescout",
      "description": "OSS alt to Zendesk; ~4465 stars; via openalternative.co",
      "one_liner": "OSS alt to Zendesk; ~4465 stars; via openalternative.co",
      "category": "chat-helpdesk",
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      "title": "LibreChat",
      "description": "Cleanest MIT chat platform; agents/MCP/RAG",
      "one_liner": "Cleanest MIT chat platform; agents/MCP/RAG",
      "category": "chat-helpdesk",
      "tags": [
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      "url": "https://gtmstacker.com/registry/tool/logchimp/",
      "title": "LogChimp",
      "description": "OSS alt to Featurebase; ~1114 stars; via openalternative.co",
      "one_liner": "OSS alt to Featurebase; ~1114 stars; via openalternative.co",
      "category": "chat-helpdesk",
      "tags": [
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      "open_source": "yes",
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      "pricing_model": "unknown",
      "status": "active",
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      "date_modified": "2026-09-03T12:00:00Z",
      "json": "https://gtmstacker.com/registry/tool/logchimp/index.json",
      "markdown": "https://gtmstacker.com/registry/tool/logchimp/index.md"
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      "type": "tool",
      "slug": "matrix-nio",
      "url": "https://gtmstacker.com/registry/tool/matrix-nio/",
      "title": "matrix-nio",
      "description": "~705 stars; complements mautrix-python; Open Matrix client-server protocol with E2EE. Auth via access token/password. Open federated standard; no ToS risk.",
      "one_liner": "~705 stars; complements mautrix-python; Open Matrix client-server protocol with E2EE. Auth via access token/password. Open federated standard; no ToS risk.",
      "category": "chat-helpdesk",
      "tags": [
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      "status": "active",
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      "date_modified": "2026-09-03T12:00:00Z",
      "json": "https://gtmstacker.com/registry/tool/matrix-nio/index.json",
      "markdown": "https://gtmstacker.com/registry/tool/matrix-nio/index.md"
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      "url": "https://gtmstacker.com/registry/tool/mautrix-python/",
      "title": "mautrix-python",
      "description": "~251 stars; complements matrix-nio; Matrix framework powering the mautrix bridges (and maubot). Open protocol; appservice auth via registration token. No ToS risk on Matrix side (individual bridges to WhatsApp/Telegram carry those platforms' ToS).",
      "one_liner": "~251 stars; complements matrix-nio; Matrix framework powering the mautrix bridges (and maubot). Open protocol; appservice auth via registration token. No ToS…",
      "category": "chat-helpdesk",
      "tags": [
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      "pricing_model": "free",
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      "json": "https://gtmstacker.com/registry/tool/mautrix-python/index.json",
      "markdown": "https://gtmstacker.com/registry/tool/mautrix-python/index.md"
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      "slug": "python-slack-sdk",
      "url": "https://gtmstacker.com/registry/tool/python-slack-sdk/",
      "title": "python-slack-sdk",
      "description": "~4000 stars; complements bolt-python; Official Slack SDK (Web API, Socket Mode, SCIM, audit logs). Auth via tokens/OAuth. No ToS risk. Lower-level than Bolt.",
      "one_liner": "~4000 stars; complements bolt-python; Official Slack SDK (Web API, Socket Mode, SCIM, audit logs). Auth via tokens/OAuth. No ToS risk. Lower-level than Bolt.",
      "category": "chat-helpdesk",
      "tags": [
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      "open_source": "yes",
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      "pricing_model": "free",
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      "date_modified": "2026-09-03T12:00:00Z",
      "json": "https://gtmstacker.com/registry/tool/python-slack-sdk/index.json",
      "markdown": "https://gtmstacker.com/registry/tool/python-slack-sdk/index.md"
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      "url": "https://gtmstacker.com/registry/tool/python-telegram-bot/",
      "title": "python-telegram-bot",
      "description": "~29400 stars; complements Telethon, aiogram; De-facto standard on official Telegram Bot API. Auth via bot token. No ToS risk (sanctioned Bot API). LGPL-3.0.; via ossinsight.io, GitHub cross-ref",
      "one_liner": "~29400 stars; complements Telethon, aiogram; De-facto standard on official Telegram Bot API. Auth via bot token. No ToS risk (sanctioned Bot API). LGPL-3.0.;…",
      "category": "chat-helpdesk",
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      "json": "https://gtmstacker.com/registry/tool/python-telegram-bot/index.json",
      "markdown": "https://gtmstacker.com/registry/tool/python-telegram-bot/index.md"
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      "url": "https://gtmstacker.com/registry/tool/rasa/",
      "title": "Rasa",
      "description": "Reference NLU framework; maintenance mode (CALM shift)",
      "one_liner": "Reference NLU framework; maintenance mode (CALM shift)",
      "category": "chat-helpdesk",
      "tags": [
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      "pricing_model": "free",
      "status": "active",
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      "date_published": "2026-09-03T12:00:00Z",
      "date_modified": "2026-09-03T12:00:00Z",
      "json": "https://gtmstacker.com/registry/tool/rasa/index.json",
      "markdown": "https://gtmstacker.com/registry/tool/rasa/index.md"
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      "type": "tool",
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      "url": "https://gtmstacker.com/registry/tool/serenity/",
      "title": "serenity",
      "description": "~5600 stars; complements discord.py; Official Discord API in Rust (sharding, cache, gateway). Auth via bot token. No ToS risk for bots.",
      "one_liner": "~5600 stars; complements discord.py; Official Discord API in Rust (sharding, cache, gateway). Auth via bot token. No ToS risk for bots.",
      "category": "chat-helpdesk",
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      "json": "https://gtmstacker.com/registry/tool/serenity/index.json",
      "markdown": "https://gtmstacker.com/registry/tool/serenity/index.md"
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      "url": "https://gtmstacker.com/registry/tool/signal-cli/",
      "title": "signal-cli",
      "description": "~4800 stars; complements signald; Unofficial CLI built on official libsignal-client; registers/links a real Signal account. Widely relied-upon de-facto standard for server notifications -> finalist despite unofficial. platform-tos flagged (unsanctioned client; number could be limited). Auth via phone registration/link.",
      "one_liner": "~4800 stars; complements signald; Unofficial CLI built on official libsignal-client; registers/links a real Signal account. Widely relied-upon de-facto…",
      "category": "chat-helpdesk",
      "tags": [
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      "open_source": "yes",
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      "date_modified": "2026-09-03T12:00:00Z",
      "json": "https://gtmstacker.com/registry/tool/signal-cli/index.json",
      "markdown": "https://gtmstacker.com/registry/tool/signal-cli/index.md"
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    {
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      "url": "https://gtmstacker.com/registry/tool/tiledesk/",
      "title": "Tiledesk",
      "description": "Live chat + LLM bot builder + human handoff",
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      "category": "chat-helpdesk",
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      "date_modified": "2026-09-03T12:00:00Z",
      "json": "https://gtmstacker.com/registry/tool/tiledesk/index.json",
      "markdown": "https://gtmstacker.com/registry/tool/tiledesk/index.md"
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    {
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      "type": "tool",
      "slug": "zammad",
      "url": "https://gtmstacker.com/registry/tool/zammad/",
      "title": "Zammad",
      "description": "OSS alt to Zendesk; ~5834 stars; via openalternative.co",
      "one_liner": "OSS alt to Zendesk; ~5834 stars; via openalternative.co",
      "category": "chat-helpdesk",
      "tags": [
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}
